Privacy Policy

1. Definition of Personal Information

"Personal Information" refers to information about a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in the information, or that can be easily cross-referenced with other information to identify a specific individual.

2. Purpose of Use of Personal Information

We will use the personal information provided by customers for the following purposes. We may also disclose personal information to partner companies to which we outsource necessary operations within the scope of the purpose of use of personal information, under strict management requirements.

1. Providing information such as our services and campaign notifications
2. Confirmation and inquiries regarding product shipment
3. Requesting responses to customer opinions and feedback

3. Security Management of Personal Information

The security management of personal information received from customers is handled through reasonable, organizational, physical, human, and technical measures by our service providers. We strive to prevent unauthorized access to personal data, loss, alteration, leakage, and other risks by handling personal information appropriately in accordance with relevant laws and regulations.

4. Disclosure of Personal Information

We will not disclose personal information except in the following cases:

1. When disclosing or using personal information with the customer's consent
2. When there is a warrant issued by a court or other court decision, order, or disclosure request based on laws and regulations
3. When there is an inquiry for information through lawful and proper procedures from prosecutors, police, or regulatory authorities
4. When outsourcing operations to partner companies as stated in Section 1 above

5. Scope of Application of This Privacy Policy

The application of this privacy policy on the Internet indicates the scope under the address https://hita-hananoki.com/. Personal information left on other websites accessed through links from this site, such as advertisements, is outside the scope of this policy.

6. History Information

Access logs showing domain names, IP addresses, browser types, access dates and times, etc., will be used for statistical analysis of the usage status of our website.

7. Contact Information for Personal Information Inquiries

Hananoki RIVER TERRACE
685-6 Nakanoshima-machi, Hita City, Oita 877-0074, Japan
Phone: 0973-24-0811 (Reception hours: 9:00-18:00)

8. Changes to Privacy Policy

When we make changes to the personal information we collect, the purpose of use, or other changes to the privacy policy, we will announce them by updating this page.